Privacy Policy

1. What we collect

To run your account and the API, we collect:

• Account details — email, company name, and password (stored as a salted hash, never in plain text).
• OTP request data — the phone number you ask us to call, the request's status and timestamps, the IP address the request came from, and your own optional client_reference. The verification code itself is stored only as a hash, never returned by any API response, and never shared with anyone but you.
• Billing data — your balance, top-up history, and per-verification charges. Card details are handled directly by our payment processor; we don't store your card number.

2. How we use it

To operate the OTP and dashboard service, process payments, prevent fraud and abuse (including the rate limits described in our API docs), respond to support requests, and meet legal obligations.

3. Who we share it with

• Our payment processor, to take payment for top-ups and the activation fee.
• Our voice-call and SMS/email providers, solely to place the calls or send the emails you request.
• Nobody else — we don't sell your data or your end users' phone numbers to third parties.

4. How long we keep it

We keep account and OTP request data for as long as your account is active, and for a reasonable period afterward for accounting, fraud-prevention, and legal purposes. You can ask us to delete your account and associated data at any time (see Section 6).

5. Cookies

This marketing site (authlie.com) doesn't set tracking or analytics cookies. The dashboard (app.authlie.com) sets a secure, httpOnly cookie strictly to keep you signed in — it isn't used for advertising or cross-site tracking.

6. Your rights

You can access, correct, or delete your account data by contacting us at the number below. We'll action deletion requests once any outstanding balance or legal retention requirement is settled.

7. Security

Passwords are hashed with Argon2id, API keys are stored only as one-way hashes, and all traffic to Authlie is encrypted in transit (HTTPS/TLS).

8. Changes to this policy

We may update this policy from time to time; the "last updated" date above will reflect the latest revision.

9. Contact

Questions about your data? Call us at +20 10 0488 1700.